27/02/2012

Sharepoint: Error: Alert has been created successfully but you will not receive notifications until valid e-mail or mobile address has been provided in your profile.

When trying to setup an alert in Sharepoint you might get the following error message.

 

How to troubleshoot this message:
  •  Open My Settings in the top menu

 
  • Check if the email address is listed. When the email address is missing, it won't work and we're going to fix this.



Adding an email address

  • Open Active Directory Users and Computers. Select the user and add an email address.

  • Central Administration > Manage service applications > User Profile Service Application 
  • Click on Start Profile Synchronization
  • Select Start Full Synchronization 
  • After the synchronization is complete, logoff and then logon again as the user account
In the case that these actions were not sufficient you have to complete the following action
  • Central Administration > Monitoring > Review Job Definitions > User Profile Service Application - User Profile to SharePoint Full Synchronization 
  • After this synchronization has run, the email adresses should be in place

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